e888's Privacy Policy

Last Updated: 2026

Policy Overview

1. Introduction & Scope

e888 ("we", "our", "platform") is an online casino and betting service operated for users in Bangladesh. This Privacy Policy ("Policy") sets out our practices and responsibilities regarding the collection, use, storage, and protection of your personal information.

By using the e888 website or mobile platform, you are agreeing to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

This Policy applies only to individuals aged 21 or above, as our services are intended for adults.

Data Collection

2. What Information We Collect

We collect certain personal information when you create an account and use services on the e888 platform. The types of information are described in detail below:

2.1 Information You Provide Directly

When you register on our platform or use our services, the information you provide yourself includes:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Login credentials (username and password)
• Payment information — bKash, Nagad, or Rocket account numbers
• Identity verification documents (where applicable)
• Messages and requests submitted to the support centre

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and page visit history
• Information from cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may also collect information from third parties, such as:

• Transaction verification information from payment processors
• Confirmation data from identity verification services
• Risk assessment data from fraud prevention services

Data Use

3. How We Use Your Information

e888 uses the information collected for the purposes listed below. Each purpose is directly related to operating our legitimate services:

3.1 Account Management & Verification

We use your personal information to create and maintain your account, ensure age verification is completed, and complete the registration process. Preventing access by those under 21 is part of our responsibility.

3.2 Payment Processing

We use payment information to securely process deposit and withdrawal transactions via bKash, Nagad, and Rocket, and to prevent financial fraud.

3.3 Service Improvement

By analysing your usage patterns, we improve the platform's functionality, suggest relevant games and offers, and work to enhance the overall user experience.

3.4 Security & Fraud Prevention

We use technical information to detect and prevent cyberattacks, unauthorised access, money laundering, and other illegal activities.

3.5 Communication & Support

We use your contact information to send important account notifications, transaction confirmations, and responses to support queries.

3.6 Legal Compliance

We retain and use necessary information to meet applicable legal obligations, establish or defend legal claims, and comply with regulatory authority directives.

Data Sharing

4. Sharing Information with Third Parties

e888 does not sell or rent your personal information to third parties. However, we may share information in the following limited circumstances:

4.1 Service Providers

We work with trusted third parties to provide services on our behalf. These include payment processors (bKash, Nagad, Rocket), identity verification services, IT infrastructure providers, and customer support technology. These providers may only use the information for specified purposes and are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information on the basis of a court order, legal process, or a valid request from a competent authority. In such cases we will disclose only the minimum information necessary.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may be transferred. You will be given proper notice before any such change takes place.

Cookies & Tracking

5. Cookies & Similar Technologies

The e888 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential cookies: Necessary for the platform's core functionality, such as maintaining login sessions and storing security tokens.
• Functional cookies: Help remember your preferences, such as language choice and display settings.
• Analytics cookies: Used to understand platform usage patterns — helping determine which pages are visited most and where improvements are needed.

5.2 Cookie Controls

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may interfere with some key functions of the platform.

Security Measures

6. Ensuring the Security of Your Information

e888 treats the protection of your personal information as its highest priority. We have put in place industry-standard technical and organisational measures:

• SSL encryption: All communication between your browser and our servers is encrypted using SSL/TLS technology.
• Secure data storage: Stored information is protected using industry-standard encryption methods.
• Access controls: Only authorised staff can access information needed to carry out their specific responsibilities.
• Regular security reviews: Regular security audits are conducted to identify potential vulnerabilities.
• Fraud detection: Automated monitoring systems are active to detect unusual activity.

Even so, no method of transmitting information over the internet is completely secure. While we strive for the highest level of protection, we cannot guarantee absolute security.

Data Retention

7. Data Retention Period

We retain your personal information for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.

7.1 Account Information

Core account information is retained for as long as your account is active. Even after an account is closed, some information may be kept for the applicable period due to legal and financial record-keeping obligations.

7.2 Transaction Records

Financial transaction records are retained for the period necessary for legal compliance and dispute resolution.

7.3 Marketing Information

If you opt out of marketing communications, we will delete or deactivate the relevant information as soon as reasonably possible in order to record your preference.

Your Rights

8. Your Data Rights

As an e888 user, you have certain important rights over your personal information:

8.1 Right of Access

You have the right to request information about what data we hold about you. We will endeavour to respond to received requests within an appropriate timeframe.

8.2 Right to Rectification

If information held in your account is incorrect or incomplete, you can request that it be corrected. Much of your information can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Object to Processing

You may object to your information being processed for specific purposes, particularly in relation to marketing communications. We will act on such requests as promptly as possible.

8.5 Right to Data Portability

We can provide your information in a structured, commonly used format so that you can use it elsewhere if needed.

Age Protection

9. Protection of Minors

e888 is an adults-only platform intended solely for individuals aged 21 or above. We never knowingly collect personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that a minor is using our services, their account will be closed immediately and any information collected will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

Policy Changes

10. Changes & Updates to This Policy

e888 may update this Privacy Policy from time to time. The Policy may be revised if there are changes in law, technology, or our services.

For significant changes, we will display a notice on the platform or notify you by registered email. Continuing to use our services after a change has been made will be taken to mean that you have accepted the revised Policy.

The "Last Updated" date at the top of the page always shows the current version of the Policy. If you would like to view an older version, please contact our support team.

Contact

11. Contact Us

If you have any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact our support team.