e888 Terms & Conditions

These terms and conditions ("Terms") relate to the e888 platform and all its services. Here, "e888", "we", "us" refers to this website and its operating entity. "User", "you", "your" refers to any person registered on or accessing this platform.

"Platform" includes the e888 website, mobile version, and all associated digital services. "Services" refers to casino games, sports betting, live dealer games, and other gaming activities.

e888 provides a safe and reliable online gaming environment for users in Bangladesh. The platform operates following SSL encryption and fair play principles.

2.1 Age Requirement

To use the e888 platform, you must be 21 years of age or older. Access to this platform is strictly prohibited for minors. We may request identity documents at any time for age verification. Providing a false age will result in account closure, and all deposited funds and winnings may be forfeited.

2.2 Registration Requirements

To create an account, the following conditions must be met:

• You must be 21 years of age or older.
• All information provided must be true, complete, and up to date.
• Only one account may be opened per person.
• You must not be a resident of any area where online gaming is legally prohibited.
• You must register on your own behalf; opening an account for a third party is prohibited.

2.3 Verification

e888 reserves the right to verify your identity at the time of registration and at any point thereafter. This may include requesting a national ID card, birth certificate, or other government-issued document. Failure to complete verification in a timely manner may result in temporary account suspension.

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. You should not share your password with anyone. If you suspect unauthorised access, contact us immediately at [email protected] or notify us via live chat.

3.2 One Person, One Account

Each person may operate only one account. If the same person creates multiple accounts, e888 reserves the right to close all accounts and forfeit any bonuses. Multiple members of the same household may operate separate accounts, however multiple accounts operating from the same device or IP address may be subject to review.

3.3 Updating Account Information

If your name, address, mobile number, or mobile banking details change, update your profile immediately or inform our support team. e888 will not be held responsible for any delays or issues with withdrawals caused by incorrect information.

4.1 Accepted Payment Methods

e888 currently processes transactions through three major mobile banking methods in Bangladesh: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Transactions through any method other than these three are not available.

4.2 Deposit Limits

The minimum deposit amount across all payment methods is ৳100. Deposited funds are generally credited to your account instantly. If there is a delay for any reason, please contact the support team.

4.3 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Once a withdrawal request is approved, funds are generally sent within 10 to 45 minutes. Withdrawals must be sent to the same mobile banking number that was used to make the deposit. Large withdrawals may be held temporarily until identity verification is complete.

4.4 Transaction Responsibility

Make sure all details are entered correctly before completing a transaction. Funds transferred to a wrong number may not be recoverable. Any unusual transaction or issue should be reported to the e888 support team immediately.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000. Or depositing ৳12,000 gives the maximum ৳5,000 bonus, making the total balance ৳17,000.

5.2 Wagering Requirements

To withdraw bonus funds, you must wager 15 times the bonus amount. Example: if you receive a ৳1,000 bonus, a total of ৳15,000 (i.e. 1,000 × 15) must be wagered before withdrawing any winnings from the bonus. Wagering is calculated on the bonus amount only; the deposit amount is not included.

5.3 General Bonus Terms

• A bonus offer may be used once only.
• Bonus funds cannot be withdrawn directly; wagering requirements must be completed first.
• If any manipulation of a bonus is detected, the account will be closed.
• e888 reserves the right to change, suspend, or cancel any bonus offer at any time.
• Any attempt to claim bonuses through multiple accounts will result in all accounts being closed.

6.1 General Gaming Policy

All games on e888 are operated fairly and transparently. The outcome of each game is determined by Random Number Generator (RNG) technology, which ensures fairness. Attempting to influence game outcomes using external software or techniques is prohibited.

6.2 Technical Errors

If a game session is left incomplete due to a server error, network disruption, or any other technical issue, e888 will make an appropriate decision following a necessary investigation. e888 reserves the right to void any incorrect reward issued as a result of an error.

6.3 Sports Betting

In sports betting, the outcome of a bet depends on the official result of the relevant event. If an event is cancelled, postponed, or abandoned, that bet will be handled in accordance with the relevant betting rules. It is the user's responsibility to read the rules of the applicable market before placing a bet.

The following activities are strictly prohibited on the e888 platform:

• Using the platform for money laundering or to clean illegally obtained funds.
• Fraudulently exploiting or manipulating the bonus system.
• Using automated software, bots, or scripts to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Making deposits or withdrawals on behalf of a third party instead of for personal use.
• Selling or transferring account details.
• Harassing, threatening, or disrespecting other users.
• Threatening or acting inappropriately toward management.

Involvement in any of the above activities will result in immediate account closure, all balances and winnings may be forfeited, and legal action may be taken if necessary.

All content on the e888 platform — logos, designs, graphics, written materials, software code, and other assets — is the intellectual property of e888 and is protected by copyright law.

Users are granted a limited licence for personal, non-commercial use. Copying, reproducing, distributing, or using any content from the platform for commercial purposes without prior written permission from e888 is prohibited.

e888 makes reasonable efforts to keep the platform uninterrupted and free of errors. However, e888 will not bear any liability in the following circumstances:

• Loss of a game session due to internet disconnection.
• Delays or errors by a third-party payment provider.
• Issues with the user's own device or software.
• Circumstances beyond our control (natural disasters, cyber attacks, etc.).
• Financial loss resulting from the user's own error.

Under no circumstances will e888's total liability exceed the total amount deposited by the user during the relevant period.

10.1 Closure by the User

You may request account closure at any time by emailing [email protected] or through live chat. You will be given the opportunity to withdraw any withdrawable balance before the account is closed.

10.2 Termination by e888

e888 may close an account without notice for the following reasons:

• Breach of these terms.
• Evidence of fraudulent activity.
• Providing false information.
• Extended account inactivity.
• Legal or regulatory obligations.

e888 reserves the right to change, amend, or update these terms at any time. A notice will be posted on the platform for significant changes. Continuing to use the platform after a change is made will be considered acceptance of the revised terms.

If you do not agree to the updated terms, stop using your account and request its closure. It is your responsibility to check this page regularly to stay informed of the latest terms.

If you have any questions or complaints regarding these terms, please contact our support team. e888's support service is available seven days a week, 24 hours a day.

• Live Chat: directly through the platform, available 24/7.
• Email: [email protected] — support available in both Bengali and English.

Our team is committed to resolving your issue as quickly as possible. For support related to responsible gaming, visit the Responsible Gaming page.